England and Wales
Records outlive the people who made them. We keep them readable that long.
TRYGG HEALTH LTD keeps health and care records readable and provable across decades. We design the record schema, set the retention rules and prove the export path restores, so that someone opening the file with none of today's context can still establish what happened and show why the answer holds.
[email protected] — every enquiry answered within five working days.
Not connected with Trygg.Health. A different UK company of a similar name works on clinical safety standards for health software. Nothing joins the two: no common owner, no common staff, no contract, no history. This company does not work in clinical safety. Anyone who wanted the other one will not find it here, and a search on its own name will.
Working rules
Five rules. Every record we design passes all five.
A principle with no cost attached is decoration. Each of these costs something — a slower form, a tighter scope, a longer week — and each one is why the record still answers questions long after the people who filled it in have moved on.
01
A record is worth what it is worth in five years
Almost every record system is designed for the moment of entry and not for the moment of retrieval. It is fast to fill in, and unreadable to the person who inherits it. We design from the retrieval end: what will someone need to reconstruct, who will they be, and what will they no longer have access to.
02
Retention is a decision, not a default
Most systems keep everything because deleting is harder than not deleting. That is a liability dressed as prudence. Every category of record gets a period, a reason for that period, and a deletion that actually runs, and the reason is written down where the next person will find it.
03
Export is a feature you test, not a promise you make
An export path nobody has restored is a claim, not a capability. Where we build one, a restore runs on the same schedule as the backup and the result is visible to the client. This is the single most common gap we find, and it is always found at the worst moment.
04
The audit trail records who and when, not just what
A change log without an actor and a timestamp answers the easy question and not the one that gets asked. Where a record can be amended, the amendment is a new entry rather than an overwrite, and the previous state stays readable.
05
Operating documentation is drafted from the design itself
If the manual cannot be written from the design, the design is not finished, and we treat that as a design fault rather than a documentation task for later. It is an unpopular test to apply at the start, and it is the reason a system still functions after the person who made it has moved on.
Scope
Four engagements, each with an output you keep.
Every one of them ends in something a client can hold and hand on: a schema, a restore that has actually run, a written review, an operating manual.
What we do
- Design a record schema and its retention rules, including the part where old records are actually removed.
- Repair or replace an export and restore path, then prove it restores on a schedule the client can watch.
- Review an existing system against the five rules above, and write up what we found in language the client can act on.
- Write the operating documentation for a system somebody else made and left behind.
Outside our scope
- Clinical safety work. DCB0129, DCB0160 and clinical risk management are specialist regulated activities. We are not qualified and we do not take them, whatever the company name suggests.
- Anything requiring a regulated professional opinion: legal, medical, actuarial or accounting.
- Work where the conclusion is specified in advance. A review that exists to endorse a decision already made is not a review.
- Systems whose purpose is to make a record harder to retrieve later.
The company
Where to check us, and where a piece of work starts.
The five rules above are the whole of the method, and the work stays inside them. Name the record, say how long it has to stay legible and who has to read it without you, and we can answer properly rather than generally.
- Registered
- TRYGG HEALTH LTD, England and Wales, company number 17061747. Searchable at Companies House.
- A first piece of work
- A review of an existing system against the five rules, or the schema and retention rules for a single record type. Both are scoped in writing before anyone signs.
- Contact
- [email protected], answered within five working days.
Send the record type and the year it has to survive to. That is enough to start.